Connection Issues

"I can't connect TrueNorth to my AI"

  • Verify you generated the MCP link from TrueNorth profile settings

  • Check the link starts with https:// and is complete

  • For Claude: Ensure "Always allow" is enabled in Configure settings

  • For ChatGPT: Verify Developer Mode is turned on

  • Try disconnecting and reconnecting

  • Restart your AI client

"Tools aren't showing up after connection"

  • Claude: Go to Connectors → TrueNorth → Configure → Set "Always allow"

  • ChatGPT: Select TrueNorth MCP from dropdown (bottom left of chatbox)

  • Restart the AI client completely

  • Try a simple test query: "What tools do you have from TrueNorth?"

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